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Revenue Cycle Management and Billing

Live Q&A on Â̲èapp Medicare Billing

Hear how to handle common Notice of Admission scenarios and use Â̲èapp solutions to stay on top of claim requirements by watching this recorded audience question-and-answer session with Â̲èapp Â̲èapp billing experts Sophia Saldivar and Betsy Thomas.

Overview of the 2022 Â̲èapp Final Rule Changes

Get an overview of important Medicare home health Final Rule regulation changes, including the expansion of value-based purchasing, COVID-19 updates, implementation of the Notice of Admission, start of OASIS-E and more.

No-Pay RAP: Lessons Learned and Things to Consider in 2021

Hear from Â̲èapp and BlackTree Healthcare Consulting as experts review no-pay RAP billing scenarios, operational recommendations and a financial cash flow impact analysis for home health organizations to adjust to Medicare changes.

Top 3 Lessons Learned with the No-Pay RAP

David Hoover, vice president of revenue cycle management at Â̲èapp, reviews top lessons learned since 2021 Medicare RAP regulations went into effect, and operational and financial considerations for home health organizations going forward.

Prepare for Success with Medicare’s New 2021 Billing Requirements

Review the major Request for Anticipated Payment (RAP) billing changes and explore home healthcare organizations’ frequently asked questions regarding best practices with these important changes, and its impact on revenue cycle management.

Operational Best Practices for CMS' Â̲èapp RAP Changes

Understand the full scope of the Medicare Request for Anticipated Payment (RAP) billing changes, and its impact on the bottom line of home health organizations, providing operational best practices to prepare.

Â̲èapp Final Rule 2021: What You Need to Know

Organizations can prepare for the Â̲èapp Final Rule 2021 updates, issued by the Centers for Medicare and Medicaid Services (CMS), that expand on telehealth allowances, significant billing changes and the delayed implementation of OASIS-E.

Building an Effective Medicare Advantage Strategy

Join Â̲èapp Care News, Â̲èapp and BlackTree Healthcare Consulting leaders for this recorded webinar on creating a strategy for Medicare Advantage success.

Navigating Financial Changes and Impacts of the Coronavirus

Learn best practices for managing your business and explore financial resources offered for providers as part of the Coronavirus Aid, Relief and Economic Security (CARES) Act.

Coronavirus Aid Relief and Economic Security (CARES) Act​

Learn about the financial support options home health organizations have with the Coronavirus Aid Relief and Economic Securities (CARES) Act, as well as how to access these resources.

Patient-Driven Groupings Model

The Potential Impact of Medicare Â̲èapp Rate Changes: 2021 Versus Proposed 2022

Â̲èapp Clinical Consultant Arlene Maxim, RN, HCS-C, and Executive Vice President David Merk analyze the 2022 proposed Medicare payment rate changes, the potential impact and how home health organizations can take action.

PDGM's True Impact on Â̲èapp Organizations

Healthcare public policy expert Deborah Hoyt and industry consultant, advisor and data analyst Arlene Maxim, RN, HCS-C, discuss where home health organizations fell short of CMS’ revenue projections and action items to succeed under PDGM.

Understanding the Revenue Cycle Under PDGM

Now that home health agencies are transitioning to the Patient-Driven Groupings Model, the focus on revenue cycle management becomes critical.

The PDGM Two Step for Operational and Financial Success

This webinar discussed how operational and financial leaders can learn to two-step through PDGM to create clinical, operational and financial success without stumbling.

PDGM Operational Impacts on Billing

Learn best practices for managing LUPAs, PEPs, outlier payments, RAPs and Finals, about Review Choice Demonstration, as well as aspects of billing that clinical and operational staff need to focus on daily.

Using Data to Drive Success with PDGM

See how data analytics can help you successfully transition to the new payment model and learn to identify growth opportunities under PDGM.

Aligning Finance and Operations for PDGM Success

Learn best practices for aligning organization operations with financial indicators to ensure financial health and a smooth transition to PDGM.

2020 PDGM Final Rule Explained

Learn about the Â̲èapp Final Rule changes related to the implementation of PDGM and its potential impact for providers.

PDGM Risks, Opportunities, and the Future

Gain expert knowledge and skilled guidance on best practices to prepare for the implementation of the Patient-Driven Groupings Model.

Change Management Best Practices For PDGM Success

Learn the eight constants of change, ideas to mitigate the risks of change and best practices for change when moving your organization from PPS to PDGM.

Preparing For PDGM Technology Considerations

Â̲èapp Chief Technology Officer Andrew Olowu covers the background and key components of PDGM, essential technology considerations and how automation can help your home care organization thrive in a changing regulatory environment.

PDGM Basics

This webinar is a basic overview of PDGM. Understanding the changes will help you stay compliant and improve patient outcomes.

Value-Based Purchasing

Create a Quality Improvement Program for Â̲èapp and Hospice Value-Based Success

Learn important steps to develop a targeted home health and hospice quality assessment performance improvement (QAPI) program and continuous quality improvement (CQI) plans from HealthCare Consult Link and Â̲èapp industry experts.

Â̲èapp Value-Based Purchasing: Lessons Learned and Recommendations

Thom Mills, board president of the Tennessee Association of Home Care, and Joe Russell, executive director of the Ohio Council for Home Care and Hospice, share tips on how to transition and gain maximum reimbursements under the VBP model.

Overview of the 2022 Â̲èapp Final Rule Changes

Get an overview of important Medicare home health Final Rule regulation changes, including the expansion of value-based purchasing, COVID-19 updates, implementation of the Notice of Admission, start of OASIS-E and more.

Â̲èapp Value-Based Purchasing: Strategies For Improvement

In the final part of Â̲èapp' free educational series on value-based purchasing, we’ll talk through various improvement strategies to help your agency comply and thrive in the new environment.

Â̲èapp Value-Based Purchasing Overview

In the first part of our free educational series, we’ll teach you the basics of the new home health value-based purchasing model, and how your agency can prepare to thrive in the new environment.

How Value-Based Purchasing Affects You

Can you afford to lose 3% of your revenue? Value-Based Purchasing is changing everything about how organizations are evaluated and reimbursed. This video ensure you’re prepared to handle the new system.

Scheduling and Staffing

Uberizing Clinicians: Scheduling Flexibility Puts Nurses in the Â̲èapp Driver’s Seat

In every industry, technological advancements have always been a disruptor. The latest disruptor in healthcare is the educated consumer.

Best Practices for Home-Based Care Employee Engagement and Retention

Learn about engagement and retention best practice strategies from leaders at SimiTree, Androscoggin Â̲èappcare and Hospice and Bristol Hospice.

Home Care Executives Share Staffing and Retention Strategies

Adequate staffing is the key to success with new value-based models. Hear staffing and retention strategies, including ways to boost staff engagement and satisfaction, with industry state association executives Nancy Fitterer and Tim Rogers.

Technology and Trends Powering Home-Based Care and its Workforce

Get advice on how to adopt the latest strategies and technology innovations in home healthcare staffing and workforce development to meet increasing demand and patient needs.

Rethink Â̲èapp Staffing: How to Plan for the Future of Nursing

A 2021 report by the National Academies of Sciences, Engineering and Medicine reveals trends and opportunities to meet the increasing demand for clinicians in the home. Learn report insights and effective staffing strategies.

How Value-Based Purchasing Affects You

Onboarding your team well can ensure greater retention and minimized turnover, saving you time and money, as well as building more consistent patient care. This webinar covers how to improve the entire onboarding experience.

Hiring Your Best Team Starts Here

Â̲èapp’ Vice President of Talent Management Anita Paxton and Senior Director of People Billy Turner explain how to cultivate a culture-first mentality, assess candidates and factor a virtual work environment into hiring.

Shake Up Your Staffing Operations in 2021: How to Overcome Obstacles to Growth

This session highlights staffing trends from a Â̲èapp Care News survey, the connection between billing and staff utilization, technology considerations for hiring and retention and how to promote diversity, equity and inclusion.

Â̲èapp Staffing Success Tips

Hear from Â̲èapp clients on how to simplify scheduling and overcome staffing shortages using Â̲èapp CARE and examples of the benefits achieved.

Maximizing Staffing Solutions in the New World of PDGM

Staffing concerns remain a challenge in home healthcare. The Patient-Driven Groupings Model (PDGM) could make it worse for many organizations. However, there are ways to ease the concern with enhanced technology and supplemental staffing solutions.

Talent Strategies: Hiring for Cultural Fit and Retention

The National Association for Home Care & Hospice Conference and Expo featured this talent strategy video. Â̲èapp’ Vice President of Talent Management Anita Paxton shares tips to build an organization’s culture, values and purpose, and leverage those to hire the right talent for long-term success.

Solving Healthcare Staffing Challenges Using Technology

The post-acute landscape is changing and now organizations are relying on technology to help deal with healthcare staffing challenges created by shifts in workforce demographics and the pandemic recovery.

Solving Staffing and Scheduling Under PDGM

This webinar provides best practices for home health agencies to quickly address staffing and scheduling challenges.

Staffing Success Under PDGM

This webinar provides best practices for home health agencies to quickly address staffing and scheduling challenges.

PDGM and Recruiting Challenges with Tammy Ross

This podcast from the Ohio Council for Home Care and Hospice, in partnership with Â̲èapp, covers industry trends, PDGM and staffing challenges.

PDGM Success Using Â̲èappCARE

Best practices to successfully adapt to the changes from the Patient-Driven Groupings Model (PDGM) using Â̲èappCARE, a powerful scheduling and staffing solution.

Avoid LUPAs using Â̲èappCARE

Under PDGM, Low Utilization Payment Adjustment (LUPA) thresholds fluctuate based on the Â̲èapp Resource Grouping (HHRG) and the split billing periods.

Â̲èapp Clinical Management

Create a Quality Improvement Program for Â̲èapp and Hospice Value-Based Success

Learn important steps to develop a targeted home health and hospice quality assessment performance improvement (QAPI) program and continuous quality improvement (CQI) plans from HealthCare Consult Link and Â̲èapp industry experts.

Â̲èapp Medical Reviews: The Basics And How To Prepare

Industry consultant Joe Osentoski says Medicare reviews are inevitable. It’s important to manage compliance, understand the process and learn what it takes to successfully get reimbursed. Watch to learn best practices to prepare.

A Conversation with Three Exceptional Women Leaders

Gain insights from three care at home industry women leaders on the vision, values and beliefs that enabled them to succeed. They share thoughts on leading through change and growth in the future.

Mission: Retention - Keeping Your Caregivers Engaged and Happy

Listen to Â̲èapp’ Senior Vice President of Professional Services Tammy Ross and Clinical Product Manager Lisa Malone discuss the importance of caregiver training, tips for creating a mentorship program and how these can improve retention.

Leadership Perspectives on Home Care in 2021

Industry leaders John Olajide, Edo Banach, Vicki Hoak and Bill Dombi discuss how they will lead through 2021 changes and how collaboration can elevate the national conversation around home health, home care and hospice.

Recharge, Rejuvenate and Refresh

In 15-minutes, Shelly Welch, M.Ed., ATC-R., NSCA-PT, AFAA, RYT, can engage staff and caregivers to focus on their wellness. This routine includes energizing movements, yoga stretches and meditation to relieve tightness and stress.

Marrying Clinical Quality and Operational Excellence

Home care organizations more than ever need best practices for clinical excellence and maintaining operational processes.

From Start of Care to Final Claim: 2021 Changes Â̲èapp Clinicians Need to Know

Arlene Maxim, RN, HCS-C, discusses 2021 Medicare Â̲èapp Final Rule and no-pay RAP billing changes that impact clinicians from visit and documentation requirements to collaboration tips and strategies to ensure compliance.

Success and Growth with Skilled Nursing Management and Evaluation

This webinar reviews key aspects of the regulatory foundation for chronic disease management, how to build and maintain a skilled nursing program and how to use it to position your organization for long-term success and growth.

Wound Specialty Programs – A PDGM Diversification Strategy

As the industry adjusts to changes created by the Patient-Driven Groupings Model, wound specialty programs have become a way for home health organizations to distinguish themselves and drive growth.

Caring for Caregivers During COVID-19 and Beyond

Learn from the Accreditation Commission for Health Care (ACHC) and Â̲èapp on how to identify signs of caregiver burnout, manage it and build personal and organizational care plans.

Making Sense of Recent Regulatory Changes

Â̲èapp and Gateway Â̲èapp Coding & Consulting experts discuss home health and hospice changes in the survey and medical review processes and cover regulatory disruptions during the coronavirus pandemic.

Leading Through Change: A C-Suite Conversation

Jennifer Sheets, CEO and president of Interim HealthCare Inc., and John Olajide, founder and CEO of Â̲èapp, speak on leading through 2020 changes on this Â̲èapp Care News webinar.

Avoid LUPAs using Â̲èappCARE

Under PDGM, Low Utilization Payment Adjustment (LUPA) thresholds fluctuate based on the Â̲èapp Resource Grouping (HHRG) and the split billing periods.

Clinical Best Practices to Optimize Patient Outcomes and PDGM Readiness

Learn to assess current clinical operations for a successful PDGM transition, understand the importance of an interdisciplinary approach, how to track productivity, recommendations for intake, potential documentation issues and more.

The Importance of Therapy in the PDGM Model

As we prepare for January 1, 2020 and the implementation of PDGM, we must consider the positive effect of appropriate therapy utilization for optimal patient outcomes.

Emergency Preparedness and Infection Control

COVID-19’s Impact on PPE in Home Care: Lessons Learned and Best Practices for the Future

You will hear how PPE usage before the pandemic resulted in the challenges experienced today.

Leading From the Front Lines: The Early Response to the Coronavirus in the U.S.

Â̲èapp and EvergreenHealth discuss leading through the early days of the coronavirus outbreak. Hear how they responded, what they learned and the important role care-at-home organizations have in providing exceptional care for patients.

Exceeding Patient Expectations During COVID-19 and Beyond

Patient-centered care does not stop with COVID-19 and social isolation. Learn models for optimistically framing patient concerns and understand how to exceed expectations.

What to Know About PPE During the COVID-19 Pandemic

Personal protective equipment (PPE) resources and guidelines are changing regularly. Learn about the latest 2020 guidance on what is available, what to use and how to use it.

Emergency Preparedness and Infection Control

Explore home care and hospice COVID-19 pandemic challenges and learn best practices for emergency preparedness and infection control to prevent survey deficiencies.

Â̲èapp and Hospice COVID-19 Public Policy Update

Industry expert Deborah Hoyt provides a public policy update on the impact of the COVID-19 pandemic and information on advocacy efforts being conducted by leaders in home health and hospice.

Home Care, Pediatric and Private Duty

A Conversation with Three Exceptional Women Leaders

Gain insights from three care at home industry women leaders on the vision, values and beliefs that enabled them to succeed. They share thoughts on leading through change and growth in the future.

Management Strategies to Grow Your Home Care Business

Pat Drea, BSN, MPA, a former home care manager and chief operating officer of a major franchise, shares strategies to keep caregivers engaged, how to improve client satisfaction to gain more referrals and ways to achieve business growth.

Leadership Perspectives on Home Care in 2021

Industry leaders John Olajide, Edo Banach, Vicki Hoak and Bill Dombi discuss how they will lead through 2021 changes and how collaboration can elevate the national conversation around home health, home care and hospice.

Mission: Retention - Keeping Your Caregivers Engaged and Happy

Listen to Â̲èapp’ Senior Vice President of Professional Services Tammy Ross and Clinical Product Manager Lisa Malone discuss the importance of caregiver training, tips for creating a mentorship program and how these can improve retention.

Steps to Home Care Success with EVV

Review electronic visit verification (EVV) requirements and steps to ensure compliance with regulations mandated by the 21st Century Cures Act and gain tips in selecting a technology partner for EVV success.

Private Duty Benefits for Veterans

There are nearly 20 million veterans in the United States and 30% of those veterans have multiple chronic conditions that can be managed by private duty care.

Growing Home Care Revenue Through Specialty Programs

This presentation will discuss seven private duty specialty programs with associated marketing plans.

The Building Blocks of a Successful Pediatric Private Duty Nursing Program

This Â̲èapp hosted webinar will discuss the building blocks of building a successful Pediatric PDN program to diversify your business and increase revenue.

Marrying Clinical Quality and Operational Excellence

Home care organizations more than ever need best practices for clinical excellence and maintaining operational processes.

2020 Post-Election Analysis and Impact on the Home-Based Care Industry

Andrew Woods, chairman of Liberty Partners Group, analyzes the 2020 election results to discuss what the industry can expect in terms of public policy at a local, state and federal level for home health, home care and hospice providers.

Elevating the Conversation: Taking Â̲èappcare to the Next Level

Â̲èapp Founder and CEO John Olajide joins Editor of Â̲èapp Care News Bob Holly to share thoughts on the future of healthcare in the home and the opportunities for the care-at-home industry to grow and adapt during times of uncertainty.

Leading Through Change: A C-Suite Conversation

Jennifer Sheets, CEO and president of Interim HealthCare Inc., and John Olajide, founder and CEO of Â̲èapp, speak on leading through 2020 changes on this Â̲èapp Care News webinar.

Organizational Secrets to Success

Surviving and Thriving in a Changing Environment Part 3: Know Your 'Why' and Play to It

In this last part of Merrily Orsini’s three-part webinar series, Know Your ‘Why’ and Play to It will examine marketing strategies for home health organizations.

Surviving and Thriving in a Changing Environment Part 2: Looking Upward and Outward for Partners and Growth

In this second part of Merrily Orsini’s three-part series for home health agencies, Looking Upward and Outward for Partners and Growth, will highlight tactics to gain new sources of industry referrals.

Surviving and Thriving in a Changing Environment Part 1: Focus, Find Your Strengths and Sell to Them

In the first webinar of this three-part series, Merrily Orsini, CEO of corecubed, shares creative ways to compete in a rapidly changing environment — from identifying strengths to selling to them.

Successful Marketing for Â̲èapp Agencies

Position your organization for success with top-notch marketing efforts, like those outlined in this Â̲èapp on-demand video presented by Merrily Orsini, president of corecubed, a marketing firm specializing in helping home care agencies.

Successful Customer Service For Â̲èapp Agencies

Learn how your agency can enhance customer service in this Â̲èapp on-demand video featuring Merrily Orsini, president of corecubed, a marketing firm specializing in helping aging care service businesses and home care agencies.

Hospice and Palliative Care

Hospice Regulatory Update: Â̲èapp Final Rule 2022

New regulations can impact how you run your business and get paid for care you provide. Learn about new updates from Â̲èapp Senior Director of Hospice and Palliative Care Solutions Zaundra Ellis.

A Conversation with Three Exceptional Women Leaders

Gain insights from three care at home industry women leaders on the vision, values and beliefs that enabled them to succeed. They share thoughts on leading through change and growth in the future.

Hospice Trends Survey 2021

Â̲èapp’ Senior Director of Product Marketing Laura Barnett and Hospice News Editor Jim Parker dive into the recent survey results. Find out how organizations are coping with staffing challenges, implementing technology and more.

Growing Your Hospice Through Care at Home Partnerships

Learn the fundamentals of marketing your hospice to other post-acute providers from Â̲èapp’ Director of Hospice Solutions Zaundra Ellis and Executive Vice President Merrily Orsini, MSSW.

Building a Palliative Care Program: What You Need to Know

Director of Hospice Solutions Zaundra Ellis presents the building blocks to creating a successful palliative care program. Hear why you should consider adding a palliative program and which licenses to procure to remain compliant.

Communicating Through a Crisis: What Hospices Need to Know

Hospices need to be prepared for a wide variety of crises. Â̲èapp shares how crisis planning can keep you compliant and how to communicate internally and externally during a crisis.

Your Hospice Patient May Need a Level of Care Change. What Now?

Missed revenue can occur when a hospice patient is not assigned the correct level of care. Join Â̲èapp and HealthCare ConsultLink to correctly gauge your patient’s level of care and document with all requirements met.

Important Changes in the FY 2021 Hospice Final Rule

The Centers for Medicare & Medicaid Services issued a final rule (CMS-1733-F) that updates fiscal year 2021 Medicare payment rates and the wage index for hospices serving Medicare beneficiaries.

Taking the Scare Out of Hospice Surveys

Join Â̲èapp and Five-Star consultants to learn easy ways to avoid deficiencies and understand the survey process so your hospice organization will pass audits without fear.

Documenting for Relatedness: Better Care Through Compliance

Â̲èapp hospice expert Carol Javens, RN, BSN, CHPN, explains how to determine relatedness and educates viewers during this Hospice News webinar on how to pass surveys and audits when documenting unrelated treatments and diagnoses.

Best Practices for Accurate Coding Under the Hospice Benefit

Â̲èapp and MAC Legacy partner to discuss guidelines and applications for accurate coding under the hospice benefit.

More than Survival: Thriving Through Industry Challenges and Change

Providing hospice care is rewarding, but often emotionally draining work. A worldwide pandemic adds staffing challenges and changing regulations to the mix, creating even more stress.

Developing Your IDG Team

A high-performing IDG team is crucial to excellent patient care. In this Â̲èapp hosted presentation, you'll learn the benefits of continually developing your team and more.

How to Boost Your Hospice Team Retention

In this webinar, Â̲èapp’ Hospice experts Zaundra Ellis and Matt Abbott share three things that will keep your staff engaged, productive and passionate about providing the best hospice care.

The Future of Hospice with NHPCO’s Edo Banach

The head of the National Hospice and Palliative Care Organization, Edo Banach, sat down with Â̲èapp to share what the hospice industry can expect in 2020, how to bridge healthcare and how to normalize conversations around hospice.

Hospice Survey Security

Maintaining compliance with regulations must be a top priority for hospice professionals. Â̲èapp hosted this webinar to keep hospice professionals compliant while helping improve patient care.

Interoperability and Integrations

Improving Your Bottom Line with Better Provider Relationships and Smart Technology

Experts from Â̲èapp and Forcura share how the new integration of Forcura technology in Â̲èapp’ solution can optimize your organization with intuitive tools, smart workflows and best practices.

Leveraging Interoperability for Better Home Care Outcomes

Tim Ingram, senior vice president at Â̲èapp, and Jared Robey, vice president of healthcare at WorldView, share how to create transparency, simplicity and better care coordination by integrating technologies in your health records.

Using Interoperability to Supercharge Â̲èapp Operations

Join experts from Â̲èapp and Surescripts to hear about the benefits of interoperable technology integrations in streamlining operations, lowering costs and improving patient outcomes.

Leveraging Telehealth for Â̲èapp and Hospice Success

Â̲èapp talks about how home health and hospice organizations can leverage telehealth for success, laying out the latest legislation, how to stay compliant and technology that can position your organization for growth.

Using Remote Monitoring Technology to Improve Patient Outcomes and Retain Staff

Telehealth and remote care monitoring help keep patients at home and can improve satisfaction. In this session, Â̲èapp explains what to look for in a telehealth provider, as well as how and why clinicians can use it.

Â̲èapp and Hospice Pharmacy Solutions Integration

Hear an overview of Hospice Pharmacy Solutions, understand the importance of a pharmacy benefit manager (PBM) and learn the benefits of an integration with an electronic medical records software.

Streamlining Documentation for PDGM Success

Learn how to reduce processing time for documentation by up to 90% and track productivity and improve patient documentation turnaround, eliminating steps for intake of referrals and physician orders under PDGM.

CAHPS Surveys

CAHPS Patient Engagement Surveys: A Quick Overview

Watch this short summary video on how to best use home healthcare and hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys as mandated by the Centers for Medicare and Medicaid Services (CMS).

Reaching for Five Stars: Being Competitive in a Value-Based World

Learn how to improve patient outcomes, achieve five-star status and be more competitive as the Centers for Medicare and Medicaid Services (CMS) adds value-based care initiatives.

Patient Satisfaction Surveys: An Overview for Success

This overview outlines the HHCAHPS patient experience survey’s goals, impact, administration process and best practices for improving patient response rates, as well as how HHCAHPS can be utilized to boost your organization’s bottom line.

An Introduction to Â̲èapp CAHPS

A Certified Patient Experience Professional (CPXP) provides an overview of HH CAHPS, and how to move beyond compliance to position your organization for lasting success with HH CAHPS, especially with the additional value offered by Â̲èapp.

The CMS Â̲èapp 5-Star Rating System: How Do You Rate?

The Centers for Medicare & Medicaid Services (CMS) rates organizations on a five-star scale. This public information can be used to attract referral sources such as patients, providers, hospitals or health systems.

Review Choice Demonstration

Pre-claim Review Lessons Learned: Success is in the Details

Explore strategies through real-life scenarios to prevent the most common pre-claim review mistakes and how home health organizations set to start Review Choice Demonstration (RCD) can successfully adapt.

Operational Best Practices for Managing Review Choice Demonstration

This recorded webinar provides an overview of the basics of Review Choice Demonstration and offers operational best practices for navigating RCD along with the Patient-Driven Groupings Model.

Medicare Administrative Contractor Palmetto GBA Presents Review Choice Demonstration

Although Review Choice Demonstration is currently delayed until further notice from the Centers for Medicare and Medicaid Services (CMS), this webinar will help you prepare for the changes.

The Pre-Claim Review Model: What You Need to Know

Can you confidently say you know pre-claim review and how it impacts you and your organization? This Pre-Claim Review webinar presented by Jennifer Gibson, RN, HCS-D ICD-10, COS-C, will help you understand what you need to know.

Pre-Claim Review Model: The History and Authority

In this second part of our pre-claim review webinar series presented by Jennifer Gibson, we will look at the home health pre-claim review model and how Medicare Administrative Contractors (MACs) will carry out the pre-claim review process.

Medicare Conditions of Participation

Â̲èapp Medicare Conditions of Participation: Part 7 of 7

This last video of a seven-part series on the updated CoPs for home health organizations highlights significant changes including why emergency preparedness is important and the new compliance requirements.

Â̲èapp Medicare Conditions of Participation: Part 6 of 7

This sixth video of a seven-part series on the updated CoPs for home health organizations highlights significant changes including who is responsible for the infection prevention and control program, what to monitor and the related compliance requirements.

Â̲èapp Medicare Conditions of Participation: Part 5 of 7

This fifth video of a seven-part series on the updated CoPs for home health organizations highlights significant changes including QAPI standard updates and what agencies should be implementing related to QAPI.

Â̲èapp Medicare Conditions of Participation: Part 4 of 7

This fourth video of a seven-part series on the updated CoPs for home health organizations highlights significant changes including updated regulation for care planning, coordination or services and quality.

Â̲èapp Medicare Conditions of Participation: Part 3 of 7

This third video of a seven-part series on the updated CoPs for home health organizations highlights significant changes including regulation for skilled services, new skilled professional and home health aide qualifications and updated training requirements.

Â̲èapp Medicare Conditions of Participation: Part 2 of 7

This second video of a seven-part series on the updated CoPs for home health organizations highlights significant changes including the six standards of patient rights, timeliness for notice of rights and more.

Â̲èapp Medicare Conditions of Participation: Part 1 of 7

This first video of a seven-part home health Conditions of Participation series highlights changes such as reorganization of the CoPs, patient rights and quality assurance and performance improvement (QAPI) programs.

OASIS and ICD-10-CM Coding

Improve Â̲èapp Outcomes with Coding Updates

Stay ahead of coding changes by watching this video on important Medicare regulations and best practices from home health industry experts Nanette Minton, RN, CHPCA, HCS-D, HCS-H, and Mike Carr, PT COS-C.

Coding Respiratory Conditions and Covid-19

Join Â̲èapp and Nanette Minton from MAC Legacy to learn best practices for accurately applying the ICD-10 coding guidelines for respiratory conditions treated in the home. The webinar will also provide the latest information on how to apply new COVID-19 codes.

What You Need To Know About 2021 ICD‑10‑CM Coding Updates

The FY 2021 ICD-10-CM code set includes 490 new, 47 revised, and 58 deleted codes, and it is imperative that coders become familiar with these Centers for Medicare and Medicaid Services changes prior to October 1, 2020 when they go into effect.

Making Sense of Clinical Groupings and Comorbidity Adjustments

Join Â̲èapp and Nanette Minton of MAC Legacy to see how coding impacts the clinical grouping and how to identify correct codes to ensure proper comorbidity adjustments are applied for reimbursement.

Patient-Driven Diagnosis Coding: The Importance of Accurate Coding in the New PDGM Payment System

Learn the official guidelines and conventions of ICD-10-CM coding and how they drive questionable encounters, ungroupable diagnoses and the appropriate selection of primary and secondary diagnoses under PDGM.

Overcoming Challenging PDGM Intake and Coding Scenarios

Â̲èapp presents Sharon Litwin from 5 Star Consultants to discuss challenging PDGM intake and coding scenarios.

15-Minute OASIS: Improved Outcomes and Bottom Line

Â̲èapp Senior Vice President of Professional Services Tammy Ross, RN, BSN, MHA, CCM, shows how clinicians can complete an OASIS assessment in 15 minutes. This walk-through presents an example with a realistic, patient-centric approach.

OASIS-D1 Transition: An Overview of OASIS Recert Transition into PDGM

This recorded webinar will focus on how to manage specific instances where a patient is recertified or resumed in the last five days prior to January 1, 2020.

Navigating the Highway of ICD-10-CM Part 12 of 12: October 2016 Changes and Updates

Finishing up our 12-part ICD-10 training series, Â̲èapp proudly presents the twelfth video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 11 of 12: Using Z Codes and Status Codes

Continuing our 12-part ICD-10 training series, Â̲èapp proudly presents the eleventh video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 10 of 12: Coding Complications and Injuries

Continuing our 12-part ICD-10 training series, Â̲èapp proudly presents the tenth video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 9 of 12: GI/GU Conditions

Continuing our 12-part ICD-10 training series, Â̲èapp proudly presents the ninth video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 8 of 12: Neoplasm Coding

Continuing our 12-part ICD-10 training series, Â̲èapp proudly presents the eighth video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 7 of 12: Mental Disorders

Continuing our 12-part ICD-10 training series, Â̲èapp proudly presents the seventh video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 6 of 12: Musculoskeletal and Therapy Coding

Continuing our 12-part ICD-10 training series, Â̲èapp proudly presents the sixth video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 5 of 12: Coding Wound Care

Continuing our 12-part ICD-10 training series, Â̲èapp proudly presents the fifth video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 4 of 12: Coding Cardiac Conditions

Continuing our 12-part ICD-10 training series, Â̲èapp proudly presents the fourth video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 3 of 12: Coding Respiratory Conditions

Continuing our 12-part ICD-10 training series, Â̲èapp proudly presents the third video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 2 of 12: Coding Diabetic Conditions

Continuing our 12-part ICD-10 training series, Â̲èapp proudly presents the second video designed to educate and empower the entire home healthcare industry for success.

Navigating the Highway of ICD-10-CM Part 1 of 12: ICD-10-CM Guidelines and Conventions

Can you confidently say that you know all you need to know about ICD-10 and how it impacts you and your organization? There is the risk of adverse patient outcomes and substantial revenue loss for organizations and professionals that are not informed.

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